In John’s role as Director of Business Intelligence, he is responsible for continuous improvement of customer service, inside sales, and operations. This involves clear communication with co-workers, manufacturers, brokers, and the outside sales team. John plays an integral role in building and maintaining Presenture’s CRM database in order to produce uniform reporting and data analytics for clients.
John is a seasoned customer-focused category manager with over 18 years of experience in category management, insight analytics, and staffing development in the food industry. Most recently, John held the position of Category Manager – Business Intelligence at Sysco Corporation. Prior to Sysco, John was the Director of Customer Service at HEB Grocery Company. John’s extensive knowledge in category management, data analytics, and logic modeling provides Presenture’s clients with invaluable reporting and data analytics.